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Model Number 381121-30 |
Device Problem
Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/08/2022 |
Event Type
malfunction
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Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported complaint.The fse confirmed and reproduced the reported failure and replaced the integrated electrosurgical unit (iesu) viodv generator.After replacement, the system and the iesu were tested as a unit, iesu operated as expected.The system was verified as ready for use.Isi received the iesu involved with this complaint; however, device evaluation remains ongoing.A supplemental report will be submitted once failure analysis has been completed or additional information has been received.A review of the site's complaint history does not show any additional complaints related to this product and/or this event.No image or video clip for the reported event was available for review.Verification via system logs confirmed the occurrence of a procedure on the reported event date matching the documented event details.No related error was identified through the system logs.No further review is required as the logs were reviewed/analyzed as part of the isi tse and isi fse's investigation this complaint is considered a reportable malfunction due to the following conclusion: the integrated electrosurgical unit (iesu) viodv generator was replaced after the start of the procedure and the surgeon was able to continue with the procedure robotically with a third-party esu.While there was no harm or injury to the patient, the reported failure mode could likely cause or contribute to an adverse event if it were to recur.System unavailability after start of a surgical procedure could lead to the procedure to be converted/aborted and may lead to an injury due to the patient's inability to tolerate a procedure change.
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Event Description
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It was reported that during a da vinci-assisted gastrectomy (total) surgical procedure, an unspecified bipolar instrument was not recognized with the bottom port on the integrated electrosurgical unit (iesu) viodv generator.The customer received phone assistance from the technical support engineer (tse).Review of the site¿s system logs identified no related error.Upon verification, tse confirmed that a question mark prompt was displayed on the iesu generator.The other bipolar port on the iesu generator was working properly.The customer had performed a power cycle of the system and the iesu generator, replaced the instrument cable, and replaced the instrument but the issue persisted.Intuitive surgical, inc.(isi) followed up with the clinical sales representative (csr) and obtained the following additional information: system functionality was checked upon powering on the system.The iesu generator initially powered on without errors.The lower bipolar port could not be used during the procedure and the customer switched over to an external generator (activated through an external pedal) to continue the surgical task.The user continued with the procedure with no further issue reported.No known impact or patient consequence was reported.
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Manufacturer Narrative
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Intuitive surgical, inc.(isi) received the integrated electrosurgical unit (iesu) involved with this complaint and completed the device evaluation.Failure analysis s confirmed and reproduced the customer reported complaint.The iesu was placed on an in-house system and was run in an normal mode.
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Event Description
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Refer to h10/h11 for follow-up information.
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Search Alerts/Recalls
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