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Device report from synthes reports an event in the usa as follows: it was reported that on (b)(6) 2022, facility has revised another screw backing out of a rfna nail.Second revision surgery for this patient with same issues with screws backing out.Removal of the proximal transverse screw.The screw is not available for return.Procedure outcome was unknown.Patient status was unknown.Concomitant device reported: unk - nails: rfna (part# unknown; lot# unknown; quantity: 1), this complaint involves one (1) device locking screw for im nail 5/ 68/ xl25.This is report 1 of 1 for complaint (b)(4).
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Product complaint # (b)(4).Additional product code: hsb, jds.Complainant part is not expected to be returned for manufacturer review/investigation.(b)(4).Without a lot number the device history records review could not be completed.Product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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