Olympus (omsc) was informed that the asset/loaner uretero-reno videoscope was returned for service/repair for a reported brush insertion failure due to cleaning.Upon inspecting and testing, foreign matter came out from the distal tip due to breakage to the forceps channel.No death, injury or harm was reported to olympus.
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The service evaluation confirmed the customer¿s reported issue; as there was clogging inside the forceps channel.The foreign matter was identified as it came out from the distal tip due to breakage to the forceps channel.Additionally, the scope failed the air/water test due to chipping of the distal tip cover.The angulations are below standard specifications due to a stretched angle wire.Also there are cosmetic scratches on the following: the rotation mechanism, on the grip, the angle lever, the video cable, the video connector and casing, the light guide connector, the surface of the light guide coverglass.The investigation is ongoing.Therefore; the root cause of the reported issue cannot be determined at this time.If additional information becomes available a follow up medical device report will be supplemented accordingly.
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