Model Number ROTAFLOW ENGLISH/US US-PLUG ICU |
Device Problem
Increased Pump Speed (1501)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/06/2022 |
Event Type
malfunction
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Event Description
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The event occurred in the us.It was reported that the error message ¿run away error¿ occurred on the rotaflow console during service.No patient was involved.No harm to any person has been reported.Complaint id: (b)(4).
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Manufacturer Narrative
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The investigation is ongoing.Further information has been requested but has not yet been received.A follow up medwatch will be submitted when additional information becomes available.
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Event Description
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Complaint id: (b)(4).
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Manufacturer Narrative
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The event occurred in the us.It was reported that the error message ¿run away error¿ occurred on the rotaflow console during service.No patient was involved.No harm to any person has been reported.The rotaflow console with s/n (b)(6) was investigated by a getinge field service technician and the technician was able to reproduce the reported failure.The mcp00900683# flow potentiometer (article number 701010990) has been replaced.After the replacement the device is working as intended.The reported failure "run away error¿ was already investigated at our life-cycle-engineering (lce) and the root cause could be determined as an internal defect of the flow potentiometer.The resistance in one of the two traces is out of tolerance.This leads to a deviation of the set rpm (revolutions per minute) value between the control system and safety system.The cause for the defect could not be determined.Based on the investigation results the reported failure "run away error" could be confirmed.The review of the non-conformities was performed on 2022-04-11 and during the period of 2012-05-01 to 2022-04-11 does not show any non-conformity in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences are unlikely.The rotaflow console in question was produced in 2012-05-01.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.
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Search Alerts/Recalls
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