A fse was onsite 21mar2022 and was informed the bulb was in-use for 200 hours and no longer would illuminate.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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The customer reported to olympus that their xenon lamp would not illuminate during an unspecified therapeutic procedure.The procedure was delayed roughly "fifth teen" (15) minutes to allow physician switch out the device to conclude the case.Additionally, an field service engineer (fse) was requested to service the unit.There were no reports of death, harm or injuries related to this event.
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This report is being supplemented to provide additional information, based on the legal manufacturer's final investigation.The dhr was unable to be reviewed for this device, since the serial number was not provided.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Based on the results of the investigation, it is likely, that the indicated, phenomenon was caused by the accidental failure of the lamp, but the cause of the failure of the lamp could not be identified.A definitive root cause cannot be identified.Olympus will continue to monitor the field performance of this device.
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