It was reported by customer that they experienced high blood glucose.
The customer¿s blood glucose level was 24 mmol/l at the time of incident.
Blood glucose level at the time of call was 16 mmol/l.
The customer experienced symptoms such as abdominal pains, headaches of high blood glucose event.
The customer was treated high blood glucose with insulin syringe.
Customer had been using insulin pump system within 48 hours of reported high blood glucose event.
The customer was not using auto mode at the time of incident.
Troubleshooting was performed.
No further patient complications were reported.
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