| Model Number |
2002-300 |
| Medical Device Problem Code |
Manufacturing, Packaging or Shipping Problem (2975)
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| Health Effect - Clinical Codes |
Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available (4581); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/22/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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On completion of the investigation a follow up report will be submitted.
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Event or Problem Description
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Report received stated that during an inspection of an oasis drain in the warehouse it was observed that the tyvek pouch on the drain had a hole.
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Additional Manufacturer Narrative
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Corrected data.Additional information: investigation: the customer reported that they received an ocean drain with a small tear in the tyvek pouch.This complaint has been confirmed with photographs provided by the customer.No evidence could be identified that this damage occurred during manufacturing and no trends were identified in complaint trending or in the complaint history review.No conclusive cause of this damage could be identified, so the root-cause is "impossible to define." a trend review was completed which identified one excursion beyond 3 standard deviations in april 2022, however per sp009220, complaint metrics, a capa request is not required for a singular event.A complaint history review was completed which did not identify any other complaints that could be leveraged to aid in this investigation.No cars/capas/ncrs/scars were identified that were related to this reported defect.A dhr review was completed which did not find any nonconformances during the manufacturing process of this lot.A risk review found that the risk management documents for this product adequately address the reported defect and the severity and anticipated occurrence level are appropriate.No field actions or corrective actions have been identified for this reported defect.Based on the findings of this investigation, no escalation is needed to corrective actions.H3 other text: not available for return.
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Event or Problem Description
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N/a.
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Additional Manufacturer Narrative
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The product was returned for evaluation and the tear in the tyvek pouch was observed.The tear is small and near the edge of the pouch.There is some crinkling under the tear and appears to have been caused by something rubbing over or pushing on the surface of the pouch and not by a sharp instrument.Based on the evaluation of the returned product, the cause of the reported defect could not be determined.
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Search Alerts/Recalls
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