Device was returned for additional evaluation and investigation.A review of the device history record, which includes verification of all steps in the manufacturing of the catheter kit, verification of sterilization, and packaging for subject catheter kit was performed.The review did not identify any non-conformances, issues or capas associated with catheter kit.Additional physical investigation was performed on the device, but the alleged issue could not be confirmed.Two pieces of the catheter were returned, one section was 35.56 cm with a distal end, and a second section that was 50.8 cm with no distal end, had an analysis performed.The analysis confirmed that both sections were patent with air and swi.The root cause for the complaint was determined to be unrelated to the catheter.The root cause of the alleged issue was determined to be related to the patient's pump, and that investigation conclusion was captured through mfr 3010079947-2022-00060-01.Internal complaint number: (b)(4).
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