Intuitive surgical, inc.(isi) has requested that the camera head be returned for evaluation, but it has not yet been received.Therefore, the root cause of the customer reported failure mode has not been determined.A follow-up mdr will be submitted if the product is returned and evaluated and/ or if additional information is received.The batch lot number was incomplete.Therefore, an instrument log review of the product related to the complaint cannot be performed at this time.A review of the site's complaint history identified no other complaints related to the instrument and/or this event.No image or procedure video was provided for review.This complaint is being reported based on the following conclusion: the customer converted to laparoscopy after the start of the procedure due to a broken camera head.While there was no harm or injury to the patient, system unavailability after the start of a surgical procedure could likely cause or contribute to an adverse event if it were to recur as it may lead to an injury due to the patient¿s inability to tolerate a conversion/abortion.Follow-up was attempted, but the patient information was either unknown, unavailable, not provided, or not applicable.The expiration date is not applicable.The product is not implantable.
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It was reported that during a da vinci assisted partial nephrectomy surgical procedure, the fixation of the camera head was found broken.The procedure was converted to laparoscopic surgery.There was no report of patient injury.Per subsequent follow-up, the customer confirmed the endoscope broke at the beginning of the surgery.Since no backup endoscope was available, the surgeon decided to proceed laparoscopically.There was no consequence for the patient.The hospital declined to provide patient information.
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