Correction information b4: date of this report g6: follow up #1 h2:if follow-up, what type? h3:device evaluated by manufacture h6: coding changed based on the investigation result additional information d9:device available for evaluation? e1:name and address h4:device manufacture date evaluation summary the customer owned endoscope was received by pentax medical for evaluation on 01-apr-2022.The endoscope was inspected by pentax medical service under work order (b)(4) and the service technician was able to confirm the customer complaint and documented the following inspection findings: scope leak test : dry leak test fail, scope electrical test function: dst electrical safety test fail, scope electrical test function: plct electrical safety test fail, insertion flexible tube: crushed, insertion flexible tube: fluid damage, insertion flexible tube: leak, insertion flexible tube: perforated, bending rubber: worn out, root brace rubber (insertion flexible tube): cracked, remote control button(1): cut, control body: fluid damage, control body: corroded, u/d knob: broken.The endoscope was repaired and the work order was closed on 28-apr-2022 and was delivered to the customer.A device history record(dhr) review for model vnl11-j10, serial number (b)(6) was performed by the manufacturer.The dhr review confirmed the endoscope was manufactured in the miyagi facility on 12-dec-2018 under normal conditions, passed all required inspections, and was released accordingly.Also, there were no reworks or concessions and the dates of approval for shipment and actual date shipped were confirmed for 12-dec-2018.Pentax medical has not received any further information for this event and therefore, considers this medwatch report closed.
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