The customer reported via phone call that they experienced high blood glucose.The customer¿s blood glucose level was over 600 mg/dl at the time of incident.Customer blood glucose level at the time of call was 600 mg/dl.The customer experienced symptoms such as nausea, headache, tiredness and thirst for high blood glucose event.The customer was treated high blood glucose with manual injection.Customer alleged that the insulin pump was under delivering.Customer had been using insulin pump system within 48 hours of reported high blood glucose event.Troubleshooting was performed.The device will not be returned for analysis.No further patient complications were reported.
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