Upon inspection and testing of the device, the angulation was found to be locked due to wear of the angulation wire.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device met all specifications at the time of shipment.Based on the results of the legal manufacturer's investigation, it is likely the angulation lock occurred due to wear of the angulation wire caused by irregular load stress such as a strong twisting operation to the left and right when the curved part of the scope was fixed at an angle and a sudden angle operation occurred.However, a definitive root cause could not be determined.In addition, service found there was play in the angulation knob, and the bending angle was out of specification due to wear of the angulation wire.There was a leakage due to perforation of the forceps channel, the angulation control lever movement was noisy, the adhesive on the bending section cover was chipped, the video connector case was dirty, and multiple parts of the device were scratched due to external factors.Per the legal manufacturer, these other issues identified by service have no potential to cause or contribute to death or serious injury if the malfunctions were to recur.Olympus will continue to monitor field performance for this device.
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