As reported, when after removing the device from the package, a basket wire of an ngage nitinol stone extractor was observed to be broken.The device did not make patient contact.A new basket was used to complete the procedure.No section of the device remained inside the patient's body.The patient did not require any additional procedures due to this occurrence.There have been no reported adverse effects on the patient due to this occurrence.
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Corrected information: b5, h6: component code (annex g).Event description: as reported, when after removing the device from the package, a basket wire of an ngage nitinol stone extractor was observed to be broken.The device did not make patient contact.A new basket was used to complete the retrograde intrarenal surgery (rirs).The patient has multiple stones at the right lower calyx.No section of the device remained inside the patient's body.The patient did not require any additional procedures due to this occurrence.There have been no reported adverse effects on the patient due to this occurrence.Investigation ¿ evaluation a visual inspection and functional testing of the returned device was conducted.A document based investigation was also performed including a review of complaint history, device history record (dhr), manufacturing instructions, the instructions for use (ifu), and quality control data.One ngage nitinol stone extractor was returned for investigation.Inspection of the returned device noted: the device was returned in an opened pouch with the shipping tray.One of the basket wires was broken.The end of the broken wire appeared jagged.The handle actuated the basket when functioned.A review of the device history record found no non-conformances related to the reported failure mode.A review of complaint history records shows no other complaints associated with the complaint device lot.Because there were no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other lot related complaints that have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in the field.A review of relevant manufacturing and quality control documents was conducted.All extractors are inspected for damage and verified to assure the basket opens and closes properly.Cook has concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.The instructions for use (ifu), provides the following information to the user related to the reported failure mode: important: excessive force could damage device.The returned device was found to have 1 of the 3 basket wires broken.The information provided by the user stated the broken wire was found when the device was removed from the packaging.All devices are inspected for functionality and damage during manufacturing and at subsequent quality control inspections.The cause for the broken wire could not be determined.Per the quality engineering risk assessment, no further action is required.The appropriate personnel have been notified, and we will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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