Investigation activities have been opened to manage the actions related to this issue and any required mdr reporting.The device is returned and an evaluation completed for it.Upon inspection and testing, it was observed that the distal end rubber coating (a-rubber) has a hole and is folded with the bending section broken skeleton pierced through and protruding.The other observations for the device are: distal end rubber coating (a-rubber) still leaking after being taped; distal end plastic c-body has dents and scratches; objective lens has deep scratches; forceps passage and brush passage have restriction due to deformation; image is intact, but there are multiple broken fibers; and angulation is below the standard.The user¿s complaint of broken lens was confirmed.Evaluation is ongoing.Supplemental report(s) will be submitted when any relevant new information is available.
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The aware date entered on the initial medwatch report (medwatch number 84252/mfr report number 8010047 2022 06685) was 04-march-2022.The correct aware date is 28-february-2022.This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The subject device was refurbished on 22-november-2021.A definitive root cause for the broken bending tube was not established.The reported event may have occurred due to inappropriate user handling of the device.The occurrence of the reported event can be reduced by adhering to the following instructions from the instructions for use: "warnings and cautions: warning: do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, or control section.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, or light guide cable with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.Inspection of the endoscope: inspect the bending section for bends, twist, or other irregularities while the bending section remains straight.Inspect the bending section for abnormal bending shape, or other irregularities.Precautions: caution: do not operate the angulation control lever with excessive force in a narrow space to the opposite direction from the bending direction while the distal end of the endoscope is not moved.The bending section may be damaged.Check the tip position of the endoscope and the shape of the bending section using fluoroscopy, etc.Do not insert the insertion tube with excessive force and twist." olympus will continue to monitor field performance for this device.
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