Not applicable, as there was no patient contact with the product.Date of event: unknown, not provided.If implanted, give date: not applicable, no patient contact with the product.If explanted, give date: not applicable, no patient contact with the product.Telephone number: +011(39)547646423.The intraocular lens (iol) was not returned for evaluation.Therefore; a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain the missing information.However; to date, no response has been received.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Additional information: section d9 - device available for evaluation? yes section d9 - date returned to manufacturer on: 26-may-2022 section h3 - device evaluated by manufacturer? yes device evaluation: visual inspection under magnification revealed that the handpiece was received with the plunger rod partially advanced.The cartridge tip was observed to be cracked.The handpiece was disassembled and the assembly was inspected, no assembly issues were observed.The lens was cleaned and, no issues could be identified with the lens.The complaint issues were not confirmed.The other observed issues during the product evaluation could not be confirmed to be related to a manufacturing or design issue.Therefore, there is no indication of a product deficiency or product malfunction.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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