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Product analysis: visual inspection showed evidence of damage/cracks in the connector.The reason for return was confirmed.Conclusion: after investigation, the complaint is confirmed for a cracked cannula body connector.It is unknown what may have caused this occurrence, however, based on the available information, this complaint is potentially the result of a use-related issue.The damage to the cannula connector can occur when the introducer is inserted into the cannula body without the use of the hemostasis cap.The introducer handle can cause stretching, crazing, or cracking when it is forced into the connector.The hemostasis cap is clear and is attached to the introducer on the provided protective sheath.From the photo provided by the customer, the introducer is in fact inserted into the cannula body without the hemostasis cap, confirming that this is most likely a use-related issue.Trends for issues with this device are monitored.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.
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