| Model Number |
8884720221 |
| Medical Device Problem Code |
Deflation Problem (1149)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
03/15/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Event or Problem Description
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The customer reported they were treating a 16 year old female patient with a diagnosis of spastic cerebral palsy.They were having a problem with the balloon which was damaged.The device is removed.
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Additional Manufacturer Narrative
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The device history record (dhr) was reviewed, and no abnormal process conditions were present during the manufacturing of the product that could have led to the reported condition.The dhr review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process.A sample analysis could not be performed because no photo or sample was available for evaluation.The complaint will be reopened if a sample is received.The reported condition could not be confirmed.The investigation was carried out with the multifunctional team.All processes and controls were found to be followed correctly, including packaging and all inspections performed on the product.No abnormal conditions were found that could trigger the reported condition.A risk assessment was carried out to determine the observed occurrence for this failure mode.The observed occurrence is below the range of the expected occurrence; therefore, no action plan is required at this point.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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