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The device subject of the event was not returned for evaluation as the user facility discarded the device.Without the returned device the root cause of the reported event cannot be determined.The injection needles information for use states, "carefully remove the tip protector from the distal tip of the needle.Actuate the proximal luer back and forth, visually observing the needle being adequately advanced from the device's distal end.The spring-loaded handle assists in needle retraction; however, always visually check the retraction as well.Note: do not stretch the device because stretching may cause the needle projection length to be altered.To lock the needle in the out position, gently press the proximal luer until it meets the handle's luer, and then slowly twist the proximal luer clockwise until the two luers are fully engaged.Ensure that the needle is fully retracted prior to inserting it into the endoscope.To unlock the needle, slowly twist the proximal luer counterclockwise until the two luers disengage." the device history record was reviewed, and no abnormalities were identified.A three-year complaint review for this lot indicates this to be an isolated occurrence.No additional issues were noted.
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