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Not applicable, as there was no patient contact with the product.If implanted, give date: not applicable, no patient contact with the product.If explanted, give date: not applicable, no patient contact with the product.Telephone number: +011(44)1509564319.The intraocular lens (iol) was not returned for evaluation.Therefore; a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts were made to obtain additional information regarding the complaint.However; to date, no response has been received.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Additional information: section d9 - device available for evaluation? yes.Section d9 - date returned to manufacturer: 8th july 2022.Section h3 - device evaluated by manufacturer? yes.Device evaluation: visual inspection under magnification revealed that the handpiece was received with the lens stuck in the cartridge and overridden by the plunger rod.The handpiece was disassembled and the assembly was inspected, no assembly issues that could contribute to the override could be identified.The iol was removed and cleaned; however, it was damaged during removed, revealing that it had been torn and one haptic was detached.The complaint issue was not confirmed.The other observed issues during the product evaluation could not be confirmed to be related to a manufacturing or design issue.Therefore, there is no indication of a product deficiency or product malfunction.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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