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Siemens completed the investigation of the reported event.Per the complaint report it was stated the mobile table does not dock intermittently and that the table moves at the home position.A siemens customer service engineer (cse) was dispatched to the customer site for extensive trouble shooting of the affected mobile patient table.The cse found table components that were malfunctioning and exchanged them.However, none of the exchanged, malfunctioning components caused the locking of the tabletop and did not cause the table to not move unexpectedly as the radiographer tried to move the tabletop and injuring themselves in the process.The analysis of the save log did not identify an error message for the patient table regarding the described event.Based on the information of the workflow and the results of the trouble shooting on site, as well as the data and pictures provided, siemens cannot determine the root cause for this incident with absolute certainty.However, based on the available information, the most likely scenario is that the tabletop became locked.Usually, the movable tabletop lies on top of the patient table centrally, which is defined as the home position.Under certain circumstances the tabletop may move off center to the head end where the patient table is docked to the mri system.If the tabletop exceeds a certain distance towards the head end, it may move beyond the s12 (head end) and becomes blocked because once the tabletop is beyond the s12, the tabletop is locked and cannot be moved back to home position.As a result, the patient table becomes inoperable.Unlocking the patient table typically requires an on-site visit by a cse to bring the tabletop back in the correct position.A tabletop typically moves out of the central placement when the mobile table is pushed against the docking mechanism of the mri system with a certain momentum (inertia of mass).A misplaced tabletop will be corrected by the mri system automatically after successful docking by driving a reference, which typically takes between 10 and 20 seconds.After driving a reference, the tabletop is back in home position and the system is ready for operation.It is possible to interrupt the reference driving by undocking the table from the mri system before the reference driving has finished.In this case the tabletop is not brought back to the home position and is off center.In this case, the patient table could not be docked onto the mri system, so no log entry was generated.Based on the description of events the radiographer wanted to move the tabletop manually toward the centered position, assuming they would be able to dock the patient table.It is speculated that the tabletop, however, was moved beyond the s12 and was therefore blocked from being pulled back manually into the home position.It is conceivable that the radiographer was surprised that the table did not move, injuring themselves in the process because they could not perform the movement as they had planned to.Since a heavy patient was positioned on the patient table it is likely that the radiographer wanted to apply more force to move the tabletop manually which would put greater force on their body when the locked tabletop did not move.Regarding the defective components it was stated that the s50 had malfunctioned.The s50 is responsible for the docking mechanism from the patient table to the mri system.If the s50 is not adjusted properly the switching of the docking paddles is compromised and the table cannot be docked.Only if the tabletop is in home position the s50 switches.A malfunctioning s50 could explain the complained intermitted docking issues.Additionally, the left docking hook on the system was also found to be malfunctioning as well, as it was found pointing downwards.During the docking process the hooks connect to the table first then lock the table in place by lowering down.With a hook already pointing down it is assumed that this hindered the table from docking in the first place.The function of the s12, which siemens suspects locked the tabletop of the affected table and prevented the tabletop from moving, is to lock the tabletop in the home position when the patient table is undocked.If there are problems with the home position of the tabletop, the s12 can be seen as the cause of these issues.The function of the s12, holding the tabletop in home position, has no relation to the function of the s50, which is responsible for the mechanism of docking and undocking of the patient table.Therefore, a malfunctioning s50 does not impact the function of the s12.There is a mechanism in place which generally prevents the tabletop to move too much off center to the front end and, therefore, prevents that the tabletop moving beyond the s12 and becoming locked by the s12 in the process.This mechanism does not work properly if the patient table is docked and undocked with too much force resulting in the tabletop being pushed off center.When this occurs, the system is not allowed to drive a reference after the patient table was docked to bring back the tabletop into the home position.Siemens concluded that the complaint tabletop was locked by the s12 and did not move as expected when the radiographer wanted to move the tabletop manually, injuring themselves in the process.The parts of the table which were found to be malfunctioning have no impact on the mobility of the tabletop.Siemens recommend docking and undocking of the patient table more gently and allow the system to drive a reference after docking the patient table.With this approach it is unlikely that the tabletop moves so far off center that it becomes blocked and locked in place.Siemens also recommended contacting the siemens service organization early enough to exchange the malfunctioning parts when issues with the system or components of the system are recognized.
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