The customer reported via phone call that they were hospitalized due to high blood glucose on (b)(6) 2022 with blood glucose of 700 mg/dl.The customer's current blood glucose is 229 mg/dl.The customer did experience symptoms such as difficulty in breathing, weakness as a result of high blood glucose.The customer was treated by insulin pen, insulin intravenous drip.Customer had been using the insulin pump system within 48 hours of reported high bg event.Auto mode feature was not active at the time of incident.No further complications were reported.The customer will continue to use the device.
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