| Model Number |
IPN043837 |
| Medical Device Problem Code |
Material Split, Cut or Torn (4008)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
04/11/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the material of the devices is tearing open.Multiple attempts for additional information was requested to the customer has been unsuccessful.Patient condition unknown at time of report.
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Additional Manufacturer Narrative
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Qn# (b)(4).
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Event or Problem Description
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It was reported that "the material of the devices is tearing open".Multiple attempts for additional information was requested to the customer has been unsuccessful.Patient condition unknown at time of report.
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Additional Manufacturer Narrative
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Qn#(b)(4).Complaint verification testing could not be performed as the customer has reported that the sample is not available for investigation; however, the customer did provide a photo.The photo was reviewed and it was confirmed that the tubing was torn.The manufacturing site reports: based on the observation, this complaint is confirmed.The defect part was supplied by our supplier.In manufacturing, a non-conformance (nc) has been raised to address this issue and root causes with corrective actions will be implemented through this nc process.
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Search Alerts/Recalls
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