| Model Number |
0502-445-030 |
| Medical Device Problem Code |
Optical Problem (3001)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/13/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event or Problem Description
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It was reported that there was foggy image during procedure.
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Event or Problem Description
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It was reported that there was foggy image during procedure.
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Additional Manufacturer Narrative
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This scope was not received for evaluation at stryker endoscopy.This scope was received at henke for evaluation.Based on the henke service record attached, the reported failure "foggy" was confirmed.According to henke: scope has been evaluated as a level 3 repair due to the deep distal damage, heavy residue, scratches, corrosion, gouges and broken internal optics.Probably root cause for this failure is: the complaint has been confirmed and has been determined to be from customer use and handling as well as improper cleaning methods.The reported failure mode will be monitored for future reoccurrence.Manufacture date is not known.
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Search Alerts/Recalls
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