| Model Number |
461CA |
| Medical Device Problem Code |
Degraded (1153)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/05/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer received information alleging an issue related to a cpap device's sound abatement foam.The patient alleged visualization of black flecks of foam in the humidifier.Patient also alleged the machine is noisy.There is no allegation of serious or permanent harm or injury.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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Additional Manufacturer Narrative
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The manufacturer was contacted in reference to the voluntary field safety notice/recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information alleging the machine is noisy and visualization of particles in humifier related to a cpap device's sound abatement foam.There was no report of patient harm or injury.Repeated attempts to have the device and components returned for evaluation and investigation were unsuccessful.The manufacturer believes they will be unable to gather additional information.The manufacturer is submitting an updated report at this time.If pertinent information becomes available to the manufacturer at a later date, a follow-up report will be filed.Section h6 updated in this report.
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Additional Manufacturer Narrative
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The remstar pro c-flex+ device was returned to a third-party service center for further evaluation.During evaluation, the device was found to be functional.Sound abatement foam degradation was not observed.There was no evidence of foam degradation or particles found in the assembly.The device did not contain any type of contamination.The service center also retrieved and reviewed the device's error logs, which displayed 32 error codes.The third-party service center concludes that they couldn't confirm the customer's allegation and there was no visible foam degradation.The unit has been scrapped after device evaluation was completed.Sections g1, h2, h3, and h6 have been updated in this report.
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Search Alerts/Recalls
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