ALCON RESEARCH, LLC - ALCON PRECISION DEVICE MONARCH IOL DELIVERY SYSTEM, INJECTOR, UNSPECIFIED; LENS, GUIDE, INTRAOCULAR
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Model Number ASKU |
Device Problems
Defective Component (2292); Device Damaged by Another Device (2915); Failure to Eject (4010)
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Patient Problem
Insufficient Information (4580)
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Event Type
malfunction
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Event Description
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A non-healthcare professional reported that during an intraocular lens (iol) implant procedure, the company injectors were damaging the lens the plunger were extremely loose and can cause it to ride over top of lenses.Additional information received by physician stated that the 'pushing' part of the company injector often will slide over the top of the lens, not catching it at the edge of the optic, causing the lenses to be scratched and even cutting the optic or haptic.The 'screw' part of the injector was very unstable and poorly secured, so it was very unpredictable how the lens will be advanced down the cartridge." they have 4 company injectors and 6 other company injectors, and both have the history of sliding over the top of the lens and scratching the lens.No further information available.
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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A sample was not received, at the manufacturing site for evaluation.For the report of damaging lenses, over riding, and loose plunger.Therefore, the condition of the product could not be verified.A photo of product is attached to the parent file.And has been reviewed by the investigation site.The photo is of a superior surgical injector.This is not a company product and not associated with the file.Per the follow-up information, this file also encompasses "4 silver company injectors".No lot number was identified with this complaint.Therefore, a device history record review could not be conducted.A sample was not received, at the manufacturing site.And no lot information is available.Therefore, the root cause for the customer complaint issue cannot be determined.The manufacturer internal reference number is: (b)(4).
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