| Model Number |
03.835.043 |
| Medical Device Problem Code |
Calibration Problem (2890)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Additional narrative: complainant part is expected to be returned for manufacturer review/investigation but has yet to be received.Reporter is a j&j employee.Without a lot number the device history records review could not be completed.Product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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Device report from synthes reports an event in the usa as follows: it was reported that the on an unknown date, during evolution the repair technicians found that the torq limiting handle - 4.5mm qk coupling part failed torque test.There was no patient and procedure involvement.This complaint involves one (1) device torq limiting handle - 4.5mm qk coupling.This is report 1 of 1 for complaint (b)(4).
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.: h3, h4, h6 investigation summary service and repair evaluation: the customer reported that during evolution the repair technicians found that the torq limiting handle - 4.5mm qk coupling part failed torque test.The repair technician reported that device failed low torque during evaluation.The device minimum peak was at 3.172 nm which is less than the accepted torque range of 3.2 nm-3.7 nm.End of service life is the reason for repair.The cause of the issue is torque test failed low.The item will be forwarded to customer quality.The evaluation was confirmed.Device history part # 03.835.043 synthes lot # h697390-12 supplier lot #h697390-12 release to warehouse date: 20 nov 2018 supplier: (b)(4) no ncrs were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H6: the device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.
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Search Alerts/Recalls
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