The information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: patient severity, trend analysis, applicable previous investigation(s), sample (if available), and applicable fmea documents.Based on a review of this information, the following was concluded: the complaint of the introducer needle cover falling off was confirmed; however, the root cause was not identified.The product returned for evaluation was one photograph which depicted a 4.5fr microez microintroducer kit.The photograph depicted the product label.Several kit components were visible beneath the label.A portion of the 21ga introducer needle, including the luer adapter and part of the needle shaft, was visible.The plastic needle cover was not visible covering the needle shaft.The visible portion of the needle shaft was uncovered in the submitted photograph; however, inspection of the photograph was insufficient to determine precisely when/how the needle cover was removed.Consequently this complaint is confirmed as ¿cause unknown¿ at this time.Potential contributing factors include device manipulation during handling/storage.A lot history review (lhr) of redy1786 showed no other similar product complaint(s) from this lot number.
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