H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: previous complaints, patient severity, applicable manufacturing records, submitted photograph, and applicable fmea documents.Based on a review of this information, the following was concluded: the complaint of a damaged introducer sheath was confirmed, but the exact cause was unknown.A photograph was provided which depicted a ptfe introducer sheath.The sheath had not been split and the distal edge of the sheath was damaged along what appeared to be the entire edge.No observable evidence suggested the cause of this event.A review of the manufacture records associated with the provided lot number found no potential cause identified during product manufacture.Should the physical sample be returned at a later time, this investigation will be updated.A lot history review (lhr) review is not possible, as no manufacturing lot number has been provided by the complainant.H3 other text : evaluation findings are in section h.11.
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