| Model Number |
03.614.035 |
| Medical Device Problem Code |
Calibration Problem (2890)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional narrative: device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Initial reporter is a j&j employee.The subject device has been received, the investigation is in progress, no conclusion could be drawn at the time of filing this report.Report was initially submitted on (b)(6) 2022; advised by fda on (b)(6) 2022 after hours to resubmit medwatch.Medwatch report is being resubmitted on may 23, 2022.
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Event or Problem Description
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It was reported that on an unknown date, during evaluation at service and repair, it was observed that the 2nm torque limiting handle - qk coupling device failed torque test.There was no procedure nor patient involvement reported.No additional information was provided.This complaint involves one device.
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10 additional narrative: h3, h6 service and repair evaluation: the customer reported the 2nm torque limiting handle - qk coupling failed torque test.The repair technician reported device failed torque testing and was out of calibration.The minimum torque peak attained during evaluation was 2.013 nm which is out of the specified limit 2.05 nm-2.45 nm for the part.Torque test low is the reason for repair.The item is not repairable per the inspection sheet.The cause of the issue is failed low torque.The item will be forwarded to customer quality.The evaluation was confirmed.H4 device history part #: 03.614.035.Synthes lot #: 6607687.Supplier lot #: n/a.Release to warehouse date: 23 may 2011.Manufactured by: avalign technologies-nemcomed.Supplier: n/a.No ncr's generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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