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| Model Number |
DE962S |
| Medical Device Problem Codes |
Contamination (1120); Degraded (1153)
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| Health Effect - Clinical Codes |
Epistaxis (4458); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/12/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer received information alleging an issue related to a bipap device's sound abatement foam.The patient has alleged to seeing a heavily soiled device, pollution in the air intake, low pressure error message, black soot in the nose.There was no report of patient harm or injury.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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Additional Manufacturer Narrative
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The manufacturer previously reported an allegation of an issue related to a bipap device's sound abatement foam.The patient has alleged to seeing a heavily soiled device, pollution in the air intake, low pressure error message, black soot in the nose.There was no report of patient harm or injury.The reporter also alleged of nose bleeds.Despite multiple attempts on 7/18/2022, 7/14/2022, 7/08/2022, the device has not yet returned to the manufacturer for evaluation.At this time, no further investigation can be performed.If any additional information is received, a follow up report will be filed.Section h6 updated in this report.
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Additional Manufacturer Narrative
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information alleging related to a bipap device's sound abatement foam.The patient has alleged to seeing a heavily soiled device, pollution in the air intake, low pressure error message, black soot in the nose.The reporter also alleged of nose bleeds.There was no report of patient harm or injury.The device was returned to the third party service center for further evaluation.The device was evaluated.There was no mention of visual findings to the external part of the device.During the evaluation dust was observed.The internal aspect of the device was inspected.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed.There was one error found.The third party service center concludes that they could not confirm the customer's allegation and there was no visible foam degradation and unit is scrapped.In this report, section d2 is corrected.In this report, section d8, d9, h2, h3 and h6 has been updated.
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Search Alerts/Recalls
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