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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: ROCHE DIAGNOSTICS COBAS INFINITY CORE SOFTWARE; CALCULATOR/DATA PROCESSING MODULE, FOR CLINICAL USE

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ROCHE DIAGNOSTICS COBAS INFINITY CORE SOFTWARE; CALCULATOR/DATA PROCESSING MODULE, FOR CLINICAL USE Back to Search Results
Catalog Number 07154003001
Medical Device Problem Code Application Program Problem (2880)
Health Effect - Clinical Code No Clinical Signs, Symptoms or Conditions (4582)
Date of Event 04/25/2022
Type of Reportable Event Malfunction
Event or Problem Description
There was an allegation of a test field (mask) mismatch with the cobas infinity software.The customer uses the test field function of the report design in the cobas infinity software to add test reference ranges and units of measurement.It was reported that when the test field text (reference ranges) for an assay was updated, the reference ranges for previous results were automatically updated to the updated reference ranges.
 
Additional Manufacturer Narrative
The investigation is ongoing.
 
Additional Manufacturer Narrative
The investigation confirmed that the cobas infinity system does not manage versions of the reports, and therefore, once a change is saved in a report, that would be the unique version available for infinity.The investigation determined the reported allegation has been considered a software issue, as the infinity system is not properly handling the reprint function of already printed reports when some changes have been done in the report.No documentation or warnings were found in product labeling to clarify how infinity should work in these situations.
 
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Brand Name
COBAS INFINITY CORE SOFTWARE
Common Device Name
CALCULATOR/DATA PROCESSING MODULE, FOR CLINICAL USE
Manufacturer (Section D)
ROCHE DIAGNOSTICS
9115 hague road
indianapolis IN 46250 0457
Manufacturer (Section G)
ROCHE DIAGNOSTICS GMBH
sandhoferstrasse 116
na
mannheim (baden-wurttemberg) 68305
GM   68305
Manufacturer Contact
michael leslie
9115 hague road
na
indianapolis, IN 46250
3175214343
MDR Report Key14496529
Report Number1823260-2022-01478
Device Sequence Number14902820
Product Code JQP
UDI-Device Identifier04015630936007
UDI-Public04015630936007
Combination Product (Y/N)N
Initial Reporter CountrySP
PMA/510(K) Number
EXEMPT
Number of Events Summarized1
Summary Report (Y/N)N
Serviced by Third Party (Y/N)Unknown
Reporter Type Manufacturer
Report Source Foreign,Health Professional,User Facility
Initial Reporter Occupation Other Health Care Professional
Type of Report Initial,Followup
Report Date (Section B) 06/29/2022
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Operator of Device Health Professional
Device Catalogue Number07154003001
Was Device Available for Evaluation? Yes
Is the Reporter a Health Professional? Yes
Type of Report(Section G)Thirty-Day
Initial Date Received by Manufacturer 04/25/2022
Supplement Date Received by Manufacturer06/08/2022
Initial Report FDA Received Date05/25/2022
Supplement Report FDA Received Date06/29/2022
Was Device Evaluated by Manufacturer? (Y/N) Device Not Returned to Manufacturer
Is the Device Labeled for Single Use? (Y/N) No
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Patient Sequence Number1
Patient SexUnknown
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