Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.Additional narrative: part: 394.410 lot: 19p5461 manufacturing site: bettlach (jabil) release to warehouse date: 10.October 2019 a manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.The lot number 1l38976 is laser etched at the sub-component level, part number 3340.Part: 3340 lot: 1l38976 manufacturing site: bettlach (synthes) release to warehouse date: december 3, 2018 a manufacturing record evaluation was performed for the semi-finished device lot number, and no non-conformances were identified.The product was returned to depuy synthes for evaluation.The depuy synthes team conducted a visual inspection of the returned device.Visual analysis of the returned sample revealed that thread-rod ø14 l330 f/large-distract was stuck on the returned mating device.A dimensional inspection was unable to be performed due to the complaint condition.A functional test was performed and the complaint device was unable to be removed from the mating device.The complaint condition was able to be replicated.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.The overall complaint was confirmed as the observed condition of the thread-rod ø14 l330 f/large-distract would contribute to the complained device issue.There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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