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Due to the automated mes (manufacturing execution system) system, there are controls in the manufacturing process to ensure the product met specifications upon release.During visual inspection, the coil delivery wire was noted to be kinked/bent, the coil delivery wire was noted to be broken/fractured, and the main coil was noted to be kinked/bent and stretched.A functional test could not be performed due to damage.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported main coil failed/unable to detach could not be confirmed; however, the analysis results are consistent with the reported event.The device failed to meet specifications when received for complaint investigation based on damage noted to the device during the analysis.The device was returned for analysis, the delivery wire was noted to be kinked/bent and broken/fractured.The main coil was noted to be kinked/bent and stretched.The coil could not be detached during analysis due to damage noted to the returned device.It is probable that the main coil was damaged during the clinical procedure.An assignable cause of procedural factors will be assigned to the reported defect ¿main coil failed/unable to detach¿ and to the analyzed ¿main coil kinked/bent¿, ¿main coil stretched¿, as the issue is associated with a product that meets stryker design and manufacture specifications and was used in according with the dfu but due to procedural and/or anatomical factors during use, the device performance was limited.The analyzed defects ¿coil delivery wire kinked/bent¿ and ¿coil delivery wire broken/fractured during use¿ will be assigned handling damage as these defects appear to be associated with handling of the product or portion of the product during the procedure, a probable cause of handling damage was assigned.
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