| Model Number |
06R8620 |
| Medical Device Problem Code |
False Negative Result (1225)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/30/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed false negative sars-cov-2 igg results generated on the architect i1000sr processing module for one patient.The following data was provided: (b)(6) 2022 initial result generated a negative result of 0.04 s/co, the sample was sent to another laboratory after the physician questioned the result and generated a positive result of >100 (unknown method).The patient was redrawn on (b)(6) 2022 sid (b)(6) and generated a negative result of 0.03 s/co on the architect.The new sample was not retested at another laboratory.No impact to patient management was reported.
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Event or Problem Description
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The customer observed false negative sars-cov-2 igg results generated on the architect (b)(6) processing module for one patient.The following data was provided: (b)(6) 2022 initial result generated a negative result of 0.04 s/co, the sample was sent to another laboratory after the physician questioned the result and generated a positive result of >100 (unknown method).The patient was redrawn on (b)(6)2022 sid (b)(6) and generated a negative result of 0.03 s/co on the architect.The new sample was not retested at another laboratory.No impact to patient management was reported.
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Additional Manufacturer Narrative
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The complaint investigation for false negative sars-cov-2 igg results included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and in-house testing.Return testing was not completed as returns were not available.Trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances or deviations with lot 35143fn00 and the complaint issue.In-house sensitivity testing was completed with complaint lot number 35143fn00.Testing met acceptance criteria and the product is performing as expected.Labeling was reviewed and sufficiently addresses the customer's issue.Based on our investigation, no systemic issue or deficiency with the sars-cov-2 igg reagent for lot 35143fn00 was identified.
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Search Alerts/Recalls
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