| Model Number |
CH-S190-XZ-Q |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/03/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Attempts to retrieve additional information from the customer are in progress.If additional information becomes available, this report will be supplemented accordingly.This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 4 years since the subject device was manufactured.Based on the results of the investigation, the investigation confirmed no image most likely due to a faulty cable.The specific root cause of the faulty cable could not be determined at this time.Olympus will continue to monitor field performance for this device.
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Additional Manufacturer Narrative
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The device was returned to olympus for evaluation and the customer¿s allegation was confirmed.The evaluation uncovered the image problem was due to a faulty cable, puncture in cable and a failed leak test was due to a faulty cable.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time.However, if additional information becomes available this report will be supplemented accordingly.
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Event or Problem Description
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The customer reported to olympus during a unknown procedure, no image/ picture on the hd autoclavable camera head.There were no reports of patient harm associated with this event.
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Search Alerts/Recalls
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