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SMITH & NEPHEW, INC. NON STERILE VISIONAIRE ADAPTIVE GUIDE KIT JOURNEY II; PROSTHESIS, KNEE, PATELLOFEMOROTIBIAL, SEMI-CONSTRAINED, CEMENTED, POLYMER/METAL
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| Model Number |
V0100112 |
| Medical Device Problem Code |
Fracture (1260)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/27/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that, the femur block paddle tab from a vis adpt guide kit jii was broken during shipment.As this was noticed during the set-up of a ta surgery, the patient was not yet involved.
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Additional Manufacturer Narrative
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Internal complaint reference: (b)(4).
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Additional Manufacturer Narrative
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H3, h6: the device was not returned for evaluation but the pictures were reviewed and they confirm that the device is broken.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Damage during shipping or mishandling could be probable causes of the reported event.The contribution of the device to the reported event could be corroborated since the device was broken and it can't fit its purpose.Based on this investigation, the need for corrective action is not indicated.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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Additional Manufacturer Narrative
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H10: additional information in d4 and h4.H11: corrected information in d1, d4.
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Additional Manufacturer Narrative
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Section h3, h6: the device was not returned for evaluation.The shipping information was provided and all efforts were made to locate the device but we have no evidence that it was ever received by the complaint investigation team for evaluation.However, the photographs were reviewed, and revealed that the device is broken.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.As visionaire devices are custom made devices, a review of the complaint history for this part is not applicable.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.A review made by the quality engineering team revealed that no root cause could be found for this complaint as all the products associated with the design were within the visionaire standards.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.With the results of this investigation the root cause of this event could not be determined.Factors that could contribute to the reported event include damage during shipping or mishandling.Based on this investigation, the need for corrective action is not indicated.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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