Customer complained about positive samples, every sample of this lot was positive.They thought it was contamination, so they cleaned the whole lab, still same issue.New lot number was better and no "false" positive samples occured.Qc release testing indicated no issues with lot.Lot m2100176 batch records reviewed as part of initial investigation and no issues to note.Qc release testing indicated no issues with lot.Customer did not provide any further details despite multiple requests.No further information to add.
|
Customer complained about positive samples, every sample of this lot was positive.They thought it was contamination, so they cleaned the whole lab, still same issue.New lot number was better and no "false" positive samples occured.Customer did not indicate if any patient samples were scored falsely.Further details and information were requested from customer site but no response has been received.Patient staus was not reported.No patient harm, injury or adverse health consequences were comunicated by the customer to lumiradx for the reported event.
|