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Date of event: unknown.The date received by manufacturer has been used for this field.Initial reporter facility name: community hospital (aka (b)(6) healthcare system).Investigation summary: it was reported the epoxy was excessive on the needle.To aid in the investigation, one sample in an opened packaging blister with the plastic shield was received for evaluation by our quality team.A visual inspection was performed and the unit has an epoxy drip over 1/8" from the needle tip.No other defects or imperfections were observed.This defect could occur during the assembly process.During manufacturing, the plastic hub is placed under the cannulator then the needle is positioned and assembled to the plastic hub adding the white epoxy to fix it; after that, a plastic shield is assembled.In this case, a jam may have occurred at the cannulator inducing the white epoxy drip over on the needle.A device history record review was completed for provided material number 305185, lot number 1266869.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.Verification of the cannulator was performed.The settings were correct and the flow of product was good.To date, there have been no other similar events reported for this lot.Based on the investigation and with the returned sample analysis the symptom reported by the customer is confirmed.Complaints received for this device and reported condition will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.
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