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Product complaint number: (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Visual analysis of the returned product revealed that one opened sample of product code j350h was received for evaluation.Upon visual inspection of the returned sample, the suture end was damaged and was broken due to the stress applied.In addition, no damage caused by a surgical instrument or use was observed.The length suture was measured and did not meet the requirement due to returned condition of the sample.Based on the information currently available, the damaged suture defect was identified during the investigation of the sample received.This product issue will be addressed through ethicon inc¿s quality system.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of post-market surveillance.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.The following information was requested, but was unavailable: procedure name? no further information is available.Device return status? we regularly contact with sales rep about the device returning.No further information will be provided.
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