| Model Number |
5525301 |
| Medical Device Problem Code |
Erratic or Intermittent Display (1182)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/24/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Richard wolf considers this mdr open.Rw will submit a follow-up report after the device evaluation has been completed and/or new information becomes available.
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Event or Problem Description
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It was reported to rwmic (importer) that "the screen goes in and out during case.Not sure if it's the ccu/monitor/stand." through email, the following information was provided; ((b)(6) 2022): paperwork for a loaner device was sent.((b)(6) 2022): the procedure was delayed 45 minutes.Another company's video equipment was brought in during the delay.The patient was given more anesthesia during the delay.The patient outcome was stent placement.((b)(6) 2022): case schedule as an ureteroscopy stent placement.The patient was given additional medication [anesthesia] while the issue was being resolved, which allows for a potential risk.Will the device be returned? yes.Was the device being used on a patient when the reported issue occurred? yes was.There injury or illness to the patient due to the reported issue? no.Was there injury or illness to any other personnel due to the reported issue? no did.The issue cause a delay in the procedure being performed? yes.Did the delay put the patient at risk? initially reported as no.Was there a similar back-up device available for use? yes.Was the scheduled procedure completed? yes.Mdr awareness date: 05/31/2022.
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Additional Manufacturer Narrative
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Richard wolf medical instruments corporation is the importer of this device.Rwmic is submitting this report on behalf of richard wolf gmbh (manufacturer).Follow-up report #1 is to provide fda with the device evaluation results and patient informations regarding this mdr.Device was evaluated by rwgmbh.According to investigation report device device evaluation, form 5020 (12): (9/01/2022) the device was tested visually.The reported condition was confirmed and the device did not meet specifications.The device was investigated in the responsible department.The device of complaint (b)(4) a was not returned from rwmic, so the devices could not be checked together.The camera socket was found deformed which could lead to a connection problem with the screen as it was reported.The user is advised in the related ifu ga-a282 /en-us/ 2020-05 v6.0/ pk20-0032 to check the device visually as well as functionally before and after each use in section 4 checks.Furthermore, the user is advised about the handling of the camera cable.The found device problem is caused by mechanical overload due lo improper plug-in and plugout of the camera.Probable root cause: user error; product disposition: (recomended) repair.The device for complaint (b)(4) a was sent to the responsible supplier (oem) for investigation.Rw considers this matter closed.However, if a new information becomes available, rw will submit a follow-up report.
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Event or Problem Description
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Rwmic reference complaint no.(b)(4).The purpose of this submission is to report the results of the device investigation, as well as, new information collected for patient information.See manufacturers narrative, h10.
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Search Alerts/Recalls
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