| Catalog Number |
NAT-024 |
| Medical Device Problem Code |
Smoking (1585)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/01/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This investigation is still in progress.Once the investigation is complete a supplemental report will be provided.
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Event or Problem Description
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The customer reported the id now covid-19 instrument to be smoking after a hard reboot.There was no visible fire or any harm due to the smoke.The id now covid-19 instrument would no longer power on.There was no patient involvement.
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Additional Manufacturer Narrative
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Investigation report: the device was returned in a condition that made analysis impossible.The release documentation for instrument part number nat024 and instrument serial number (b)(6) was reviewed and the instrument met all release criteria.Notwithstanding, a review of complaints' did not reveal any unexpected results.In conclusion, the customer's returned instrument could not be verified for overheating when tested at abbott diagnostics scarborough.Therefore, a root cause could not be determined.
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Search Alerts/Recalls
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