| Model Number |
H403023 |
| Medical Device Problem Code |
Failure of Device to Self-Test (2937)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/14/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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When preparing for the procedure, the ep-4 was off and self test failed which resulted in the cancellation of the procedure as the troubleshooting did not resolve the issue.There was no patient consequences.
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Additional Manufacturer Narrative
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The results of the investigation were inconclusive since the device was not returned for analysis.It was reported by the field in the communication hub, that the failure was caused by a faulty usb cable.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.The review determined that no non-conformances associated with the reported event were identified.Based on the information received, the cause of the reported incident was consistent with the reported faulty usb cable.
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Event or Problem Description
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The usb cable was replaced and the issue was resolved.
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Search Alerts/Recalls
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