It was reported that the customer went to the emergency room (er) due to a blood glucose (bg) level ranging from 360-397 mg/dl.A manual insulin injection was administered and the infusion set was changed to address bg level prior to arriving at the er.Reportedly, the customer did not receive any treatment at the er, and subsequently, the customer was released from the er a "few hours" later.The cause for the reported issue was unknown, however, the customer suspected the infusion set to potentially be the cause for the issue.The customer declined performing a system check with tandem technical support.
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