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Based on the results of the device history record (dhr) review, there is no indication that the device, labeling or packaging failed to meet its specifications when released.The device was received and the reported lot number was confirmed from the packaging label.During visual/microscopic inspection, it was found that an attempt had been made to shape the guidewire tip.The guidewire was noted to be kinked/bent from 72.5cm to 76cm from the proximal end.The guidewire ptfe coating was noted to be peeling in multiple areas to 134cm from the proximal end.The core wire distal end was observed through the distal tip dome.During functional testing, the hydrophilic coating was hydrated and there were no anomalies noted.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported complaint was not confirmed based on analysis.The device failed to meet specification when received for complaint investigation based on the analyzed anomalies noted to the device.Additional information did not indicate any issues noted during unpacking or set up of the device, and the device was prepared as per dfu instructions.Analysis of the returned device found scraping and peeling of the ptfe was evident in the returned device.Additional information states the subject guidewire was not advanced through the introducer and the reported issue was noted during initial inspection.Damage to the coating of the guidewire is consistent with handling issues.The reported event of hydrophilic coating peeling was not confirmed during the product analysis.An assignable cause 'not confirmed' will be assigned to this reported defect as the issue included a returned product review which showed no evidence of either the alleged issue(s) or any defect which could have contributed to the event.The analyzed event of guidewire ptfe coating peeling and guidewire kinked/bent will be assigned handling damage as the issue is due to handling of the product or portion of the product during the clinical procedure, upon removal of the product from the packaging, or preparation of the product prior to use.
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