| Model Number |
21-2131-01 |
| Medical Device Problem Code |
Intermittent Communication Failure (4038)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/31/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that intermittent communication errors occurred with pump.The problem follows the module and not the pump itself.No injury was reported.
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Additional Manufacturer Narrative
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No product or photographic evidence were provided to aid in this investigation.The complaint report offered insufficient details to determine whether this product functioned as intended, or was used in a manner consistent with its instructions for use (ifu) or failed to meet product specifications.Lacking any additional evidence, this complaint has been closed as unconfirmed.If the product is returned, smiths medical will reopen this complaint for further investigation.A manufacturing dhr review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.
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Search Alerts/Recalls
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