Complaint information: ordered two cases of 180 ihealth covid-19 antigen tests from sunline supply for use by our theatreemployees.Our covid compliance officer reported that 45% of the tests from sunline supply cameout blank, with no control line, and many had reagent tubes that were empty.
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1.The customer does not provide specific batch information, and cannot confirm the true condition of the product or test the reserved sample.2.Customers buy through sunline(https://sunlinesupply.Com/shop/test-kits/covid-otc-rapid-antigen-test-kitsihealth-box-of-2-tests-carton/), but sunline did not obtain ihealth's authorization to distribute ihealth products in the us.3.Ihealth labs demand that sunline supply immediately:1.Remove ihealth covid-19 antigen rapid test on your website;2.Provide information regarding your supplier of ihealth covid-19 antigen rapid test, including but not limited to, any transaction documents, shipping documents, communication records, etc.3.Provide your inventory records (number of test kits related to each lot#).
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