Section g2 report source corrected.The initial report stated incorrectly "(b)(4)" in the 'other' field, but this should have stated "(b)(4)" as this mfr report #: 3015232217-2022-00006 is linked with (b)(4).Section h6 updated coding section h10 additional information the investigation was completed by conducting a thorough evaluation of the product and the reported information.The customer created and exported a plan to mosaiq.The customer then subsequently modified the plan and proceeded to treat the original plan from mosaiq rather than the modified plan as intended.From the logs there is no record of the modified plan existing in mosaiq when the patient's treatment began, thus even though the plan was changed in the treatment planning system, the changes were never transmitted to the record and verify system.This is considered nonserious, since there was a mismatch between the intended plan and the delivered plan because of abnormal use.Mosaiq did not have any malfunction and was working as designed and intended.
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