| Model Number |
MAJ-2118 |
| Medical Device Problem Code |
Disconnection (1171)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/07/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The olympus sales representative, reported on behalf of the customer, the customer was having a hose connection failure on the endoscope reprocessor for the following connection tubes: maj-2110, maj-2111, maj-2112,maj-2330,maj2114,maj-2115, maj-2117 and maj-2118.The connectors keep coming off.The connecting tubes are reportedly being returned to olympus for evaluation.There was no report of patient harm associated with this event.
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Additional Manufacturer Narrative
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To date, the connectors have not been returned to olympus for evaluation.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.As the lot number hasn¿t been provided the device has not been returned, both a device history record found and device evaluation was not able to be performed.Based on the results of the investigation, it is likely that the following led to the malfunction: a) external stress was applied to the connecting tube.B) stress applied to the connecting tube such as hitting a hard object to the item and/or applied force toward the wrong direction by the user.A definitive root cause cannot be identified.This issue is addressed in the instructions for use (ifu): abnormality is detectable by performing the following inspection.Preparation and inspection: move the lock levers of the reprocessor side connector to make sure that they function properly and are not broken.Olympus will continue to monitor the field performance of this device.
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information regarding this event, refer to b5 and h6.
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Event or Problem Description
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Additional information was received regarding this event.It was confirmed with the customer's sales representative that the connectors on the oer-elite and the connecting tubes were broken.The oer-elite was not broken.The sales representative is currently looking at replacing the adapters with the newer model that mimics the former oer pro make.
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Additional Manufacturer Narrative
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This report is being submitted to correct the legal manufacturer¿s contact information and facility registration number.The facility registration number is (b)(4).
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Search Alerts/Recalls
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