| Model Number |
03P6824 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/15/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.
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Event or Problem Description
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The customer stated that a falsely elevated architect magnesium result of 8.49 mg/dl retested at 1.45, 1.48, 1.51 and 1.47 mg/dl.The customer normal range is 1.6 - 2.6 mg/dl.No impact to patient management was reported.
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Additional Manufacturer Narrative
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Trending review determined no adverse trend for the issue for the product.Historical complaint review determined there is normal complaint activity for the lot number.Device history record review did not show any potential non-conformances, or deviations.Labeling was reviewed and found to adequately address the issue under review.Repeat testing by the customer produced acceptable results.In addition, the quality control was acceptable during the erratic result.This indicates the assay is performing as expected.Based on the investigation, no deficiency for lot number 02106un21 was identified.
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Search Alerts/Recalls
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