The manufacturer is reporting the following complaint after a voluntary review of all complaints (reportable or not) since 2016.This report is being filed now, after being scrutinized under a newly revised risk matrix, recently adopted after inspection.A patient was involved during the malfunction, but no information was given about the patient, or if the device affected the patient.During the investigation, cardioquip identified the heaters to be the source of the malfunction.The heaters failed due to degradation of the metal casing causing them to overheat, melt nearby pvc, and produce a smoking odor.The nonfunctioning components were replaced, and the device passed final inspection and is fully functional.
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The manufacturer is reporting the following complaint after a voluntary review of all complaints (reportable or not) since 2016.This report is being filed now, after being scrutinized under a newly revised risk matrix, recently adopted after inspection.This report is a duplicate of a report previously filed under 3007899424-2020-00003.
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